Our vision, purpose and value
Our mission and values were launched in 2022 as a fundamental statement of who we are as a business and how we operate. They were refreshed in 2023 to reflect our renewed ambition and approach for a new decade.
OUR VISION IS CENTRED AROUND THE CUSTOMER’S EXPERIENCE AND OUR PURPOSE IS TO LEAD THE MODAL SHIFT FROM PAPER TICKETS TO ELECTRONIC TICKETS FOR ALL TRAVEL AGENCIES IN CAMEROON
Improving the customer’s experience is our top goal and mission at Bus237. We want to make it not only a money-saving service but we want to make sure our customers are treated fairly and have all the information they need before, during and after their journey. Bringing together all bus travel agencies and other travel services into one simple experience so people can get the best prices and smart, real-time travel info on the go.
The best way of assisting bus operators to provide better services I the communities they serve.
More than anything else, we value the safety of our customers, employees and the public generally. This priority is reflected in our policies and behaviours – the way we do business.
The most trusted and valued mass transit partner.
Customers lie at the heart of our business, and maintaining their loyalty is key to our success. Everything we do focuses on exceeding our customer’s expectations for safe, clean and reliable services at all times.
The leader in every market we operate in, trusted to deliver service excellence, consistently.
By being excellent in all that we do we will meet customer expectations, deliver industry-leading services, be a company people are proud to work for and act as a willing and constructive partner. We also believe that Excellence means we are as cost-efficient as we can be.
The place to work.
Delivering on our Vision and for our customers is only possible if Bus237 is a good place to work. Bus237 recognises that our workforce is our greatest asset and we want each of our employees to reach their full potential and give their best.
What we do
Bus 237 Ticket currently operates through the following two segments:
All Cameroon Regions
We sell bus tickets to people all over Cameroon on behalf of all the major transport agencies and coach companies and offer bus passes in Cameroon to inbound visitors through our partnership with the Transport company. Our consumers can:
- • save money by travelling to and fro from the Bus terminals
- • get live journey info with alerts to our customers
- • have quick access and avoid queues with digital tickets
Travel sellers have access to a suite of solutions to help them grow their business in the easiest, most cost-efficient way to integrate buses into their offering and ultimately put buses at the heart of more journeys.
Our Carrier partners use our high-converting, high-quality ticketing solutions to help them meet current and future demands of bus travel at a lower cost to serve. Our aim is to make the complex travel experiences of bus and ticket retailing simple.