Just like seats on a plane, all seats booked via Bus237 are sold on a reservation basis - so you must travel at your specified time and date. For journeys within Cameroon, customers need to be at their departure point at least 30 minutes before their journey is due to depart. No refunds or credits will be given if you miss the coach. But if your plans change more than 24 hours before you’re due to travel – you can amend your ticket with us online or by calling our services. Fees will apply for making these changes.
If you missed your departure and you still wish to travel, you’ll need to book another journey. So you can either book again on our website or app, or by calling our sales line at +237 (Number to be updated). This service is operated by our partners. Calls cost charges per minute network access and call charges may apply. Please check with your telecom provider.
At some locations, (Doaula Coach Station for example), you may be able to pay for a walk-up fare on the day of travel from a member of the Bus Agency staff – or use the self-service kiosk.